new e-mail address

[crystl]

i am new to this and wish i would have known about it. wouldn't have had to bother Oscar so much.  :D. my old e-mail is no longer valid and i dint seem to get any help or passwords when i mail with my new one. what am i doing wrong?

[Homer]

Follow the instructions at:

http://www.badgehelp.com/lost.htm

If you have your paypal info it shouldn't be a problem. ;)

[crystl]

thanks homer, i did that. but maybe they are a little ticked off because i sent too many mails. :-[

[Jeffer]

Oscar needs to know your old email address (the one you had when you bought your auto) as well as your new one.  Just put in your message "My old email was "X" and now is "Y".

[crystl]

i did !!!!!!!!!!! grrrrrrrrr. going to wait patiently now. maybe Oscar is at a ball game again :)

[Jeffer]

Here we go.. I pulled this from another string...


Oscar looks up 'buy-them-all' customers by their email address so that they do not have to send proof of purchase every time they request one of their passwords. If a 'buy-them-all' customer changes email addresses, he or she will have to send the proof of purchase to Oscar asking him to update his records with the new email address.

Customers who purchased individual copies of software have to send their proof of purchase with every request and the email address does not matter.

[crystl]

omg......i have to send him another e-mail ? he's gonna hate me

[smiles29]

omg......i have to send him another e-mail ? he's gonna hate me

as long as its not nonsense and its business, he wont hate you.  believe me.  ;D

[Barbara]

No, actually if you keep e-mailing him over and over he will hate you.  Believe me.

[BadgeHelpOscar]

More like loathe....I loathe for about a day and then I use that wonderful REPORT SPAM button.

[crystl]

i knew it, i knew it, he pushed the button with me. i sent all the info and he's ignoring me. waaaaaaa.. how bout i go on my knees and beg?? Please Oscar!!!!!!!!

[BadgeHelpOscar]

Huh? email me again.

badgehelp@aol.com

[crystl]

geeee, you gonna kill me next time.

[crystl]

ok Oscar. e-mailed you again and waiting patiently now for the verdict

[BadgeHelpOscar]

All my email is cleared out so if you didn't get anything your email is not getting through.

[crystl]

 :o. getting all my other e-mails. did you get mine? i sent it to badgehelp@aol.com

[Jeffer]

Crystal, you didn't attach anything to your email did you?  If you include your reciept, you have to copy and paste it in.  If you attach anything, Oscar's email will reject it...

[crystl]

no, i did not. only copy and paste. but i just tested my hotmail account and nothing is coming in. will try again with a different e-mail. thank you!!!!!!

[crystl]

we finally connected. thank you Oscar and all of you here for the help. cool site and am glad i found it.