bought a program

[SingleMOM]

hiya i bought stompzilla and trouncer ...i have been trying to email you guys...i have not recieved my code this is now my 4th attempt...pls give me my code or my money back

[just-a-cheater]

The first time I purchased one, my code sent straight to my spam folder, you might want to check there.

[SingleMOM]

nope not there either do you know who i c9ntact

[BoredNItaly]

Did you purchase it thru Badgehelp? If so the email is   BADGEHELP.COM

[SingleMOM]

yup i did and i have emailed them 3 times.... :(

[just-a-cheater]

did u send your register code? along with your payment

[SingleMOM]

yup will try one more time

[just-a-cheater]

Another thought - are you using the same email that you payment was set up with

[SingleMOM]

i just joined to forum...i have check all my email accounts and nothing
i just sent them the repiet again....cant they even reply to emails

[BoredNItaly]

well I think something may be wrong because I purchased a Auto Yesterday and got my password within hours.......If you payed thru paypal send you conformation email from them to BADGEHELP.COM and see what happens

[SingleMOM]

tyvm will wait again today :(

[homelessdog]

Bored, That's not an email address.  That's a website.

The information you need and the correct email address can be found at http://www.badgehelp.com/lost.htm

BTW, why did you buy both Stompzilla and Trouncer?  You really only need one or the other.

[BoredNItaly]

Whoops my bad! Everyone makes mistakes
And by the way Hi everyone I made it back to ITaly from the states and surgery 2 months ago   ;D

[SingleMOM]

i sent it to badgehelp@aol.com..

when u buy the one it came with both for 20

thats y and im also new to this

[bobby]

because you gotta tell him which one you want in message to sender

[SingleMOM]

i have done that also and paypal stuff and code but nothing.... :(

[bobby]

you bought an auto and you still didn't get the code?

[bobby]

if you have a problem with an auto or need a code email oscar he'll fix it  O0

[Jeffer]

Goodness.  This is a little confusing.  

I'm just going to start at the beginning.

Go to  http://www.badgehelp.com/lost.htm  Read the instructions, and follow them exactly.

Some common problems:

1.  Don't attach your paypal receipt.  Cut and paste it into the message.  Oscar's email kicks out all attachments.

2.  Include the name and codes for both programs at the start of your message.  Any other comments should go at the end.

3.  The email address you listed when you made your payment is where the email gets sent.  If you are at another address, you need to let Oscar know that.  Or you might want to check if you entered your email address wrong when you bought the auto...

Hopefully these hints will help you out...

[homelessdog]

Oh, really you only needed to buy one of them for $10, instead of both for $20.  But since you bought two, you need to provide codes for both programs.  And also you need to give them at least a day or two to answer your email.  Not sure when you sent the emails, but make sure you give them time to reply, and let us know when you get everything straightened out.