How to save stuff from computer before reboot

[butch1286]

Okay, My computer has a virus on it and I will have the disks to erase everything and start over with reboot ( it think thats what its called) I think I can figure out how to save stuff from my Favorite websites folder and pictures on desktop but what about Email one of the users of this computer has Incredimail which has pictures that have been downloaded and other types to her Incredimail she will lose it if not saved. My question does anyone know how to do that cause I have no clue. Thanks

[Homer]

Why don't you just remove the virus with a scan?

You can do a free scan at:

http://housecall.trendmicro.com/housecall/

[butch1286]

Everytime I try to go to that site with Internet explorer it freezes up and shuts itself off. The site says I have to do it with IE only cant use FireFox.

[Homer]

You can do it with firefox as well. You just have to install the proper files.

[crankycook]

Haved you tried avg, they have a free anti virus, i use it all the time, and have been  virus free for over a year now, www.grisoft.com  click on site map, and look for the avg free, they also have a forum to help you. Also in the forum read how to clean an infected computer, it really does help, hope this helps you

[butch1286]

tried it says there is no longer a virus but my computer is still acting off

[Homer]

Try doing a spyware check at: http://www.webroot.com/services/spyaudit_03.htm

[PogoNutz]

My son messed up my system pretty bad.  I ran Norton but it didn't find anything. Then I used Spybot and it found and removed several programs that were giving me grief.  I haven't had any problems since (that and password protecting my computer so my son can't get on it anymore :)

[SaintHiρρo]

Okay, My computer has a virus on it and I will have the disks to erase everything and start over with reboot ( it think thats what its called) I think I can figure out how to save stuff from my Favorite websites folder and pictures on desktop but what about Email one of the users of this computer has Incredimail which has pictures that have been downloaded and other types to her Incredimail she will lose it if not saved. My question does anyone know how to do that cause I have no clue. Thanks

I have IncrediMail too but whenever I format my laptop (which is once every year... like to keep is clean), I have to take my IncrediMail files off by doing transferring them to CD (or Zip Drive or Flash Drive or move to a different PC or...). IncrediMail has directions on how to do this by going to this link:

<a href="http://www.incredimail.com/english/faq_index/im/transfer_incredimail.html">http://www.incredimail.com/english/faq_index/im/transfer_incredimail.html</a> and following the directions there. They work every time I format my computer. Don't forget to save your letters and other cool stuff you've downloaded because I was a member of IncrediMail before they added the "Gold Gallery" and everything I forgot to save is now something I have to pay for in the Gold Gallery. Sucks because I had it free and I'm not willing to pay for the Gold Gallery!

Cheers!

[butch1286]

Thanks so much!