E-Mail for Pogo?

[LadyDi]

Hi,

I got a notice from pogo that my credit card needed to be updated to continue "Club Pogo" (this is true).

However, if I click on "my account info" I get a message telling me the URL is invalid.  I tried the question link, and got the same message "URL Invalid).

I DO NOT WANT to lose all my tokens and badges.   PLEASE someone help me -- is their an e-mail address that I could manually type in to get to Club Pogo????

Thanks much....anxiously awaiting your replies :P

[BigByrd]

Go to the account tab on the home page, click on view subscription information, then you can change it from there

[PogoNutz]

Lady,

Here is the path to my account setting:

On the main club pogo page click the button that says Account
Under my games account to the right of my screen name there is a link that says View your subscription info
Clicking that gives me two choices, Billing info or Subscription info
Under Billing info I can update my credit card, under Subscription info I can change my billing method.

Is this any help?  

[LadyDi]

Thanks, but I DID that. 

As soon as I click on my account, I get the notice "INVALID URL".....it won't take me to the account/billing page.

Same thing happened when I tried to send an e-mail from the "Question Page" -- INVALID URL

I wonder if one of you might try to access the "My Account" page and let me know if it is a pogo problem or a just a BIG problem for me :'(

Thanks

[PogoNutz]

Try logging out of Club Pogo, then log back in.

[BigByrd]

Thanks, but I DID that. 

As soon as I click on my account, I get the notice "INVALID URL".....it won't take me to the account/billing page.

Same thing happened when I tried to send an e-mail from the "Question Page" -- INVALID URL

I wonder if one of you might try to access the "My Account" page and let me know if it is a pogo problem or a just a BIG problem for me :'(

Thanks

I got to my account just fine.

[ClingFree]

It worked for me also ... and if it takes a couple days in between - dont worry you wont lose your badges and tokens (As long as you eventually re-subscribe with your original name)

[LadyMystik]

As ClingFree mentioned, you won't lose your tokens or badges. For financial reasons, I had to quit Club Pogo a while back, but when I returned, I still had all of my badges from before. :)

[Snarechick]

If all else fails, just call them.  I believe someone had posted the number on here once, and I'm sure you could find it through the website.