Badgehelp.com ... Please HELP

[flgal]

Well put!

[harland]

getting tokens and badges are one thing, using an auto against people is not right. most people in leagues play for the fun of it.

[Blu]

This is...well kinda part of...BADGEhelp.com, right? keyword badge...I feel bad for the league members you're stompin a mudhole in.

[Homer]

You would probably be surprised to find out how many tourney players use autos.  :o

[flgal]

that is really really sad :(

[CindyLouWho]

Thanks Cindy ... you know I'm not PO'd that I don't have ALL of them right away.  If they can only send 3 at a time - as long as it's not days later - I don't mind that.  It's them that have to compose emails .. not me.  I'm PO'd though that my questions are being totally ignored and I can't seem to get a straight answer from Badgehelp.  They have my request for 35 of them so if they need to cut and paste a few every hour or two, that's ok.  Just not a very efficient use of time in my opinion.  I REALLY thought my emails were kind and non-offensive.   For the time it took to compose their email to me, they could have easily said here's a couple and "X" number will come later ---  but to blow me off with " send little by little" and "we don't send this many at one time" --- when NONE of that information is in their instructions, just ticked me off.

From reading various threads on the forum today, I understand some upheaval is going on at Badgehelp and I know people are having to request codes for re-released autos.  However, attached to my response was a note from Oscar stating:  > Hello,
I hope that you enjoy this new feature... It is our  goal at Badgehelp.com to provide you with the best  customer
service to meet all  your needs. We have our new customer service  department to make  sure that you  are well provided with all the help you deserve. We  appreciate  your business and  value all our customers.
Oscar Jones"

I don't feel very "valued" now.

You're welcome.  Also when I have to get replacement codes, I get my faves first & save the yucky games for last.  Wait I don't really have any yucky ones, LOL.  Anyway good luck & hang in there, things usually always work out in the end.

[WindSong]

WOW ... I've sure learned a lesson here.  You can't ask for help unless you want to get flamed, called names, or have your comments mocked in other threads when people misinterpret what's been said.  For those who chose to bash me, I say God bless you.  I wish you well.  I'll also tell you that you really made me feel bad.  I hope you feel good about that.  For those who may be thinking I'm a horrible person, I'll explain my "tourneys".  I NEVER play in Pogo leagues and never said I did.  I have a group of 7 friends on Pogo and we ALL have purchased the autos.  We each have busy households and often times during our "tourneys" or I should call them group challenges, we need to leave a game for a while.  When that happens, we turn on our autos instead of ending the challenge, but we always let the others know if we're running autos or not.  OR sometimes, we know someone has told us they're going to use an auto and we may  choose to try to beat the auto by playing ourselves.  In any case I'm not taking advantage of some poor unsuspecting stranger as I've been accused of doing and I hope you will know I'm not the lowlife I'm accused of.

As an addition to my request for help .. I did resubmit my request for codes and my response was to "submit them as they expire" ... still no codes.  Good luck everyone. 

[BadgeHelpOscar]

You were told to resubmit them in 24 hours, in which you resubmitted them 5 minutes after I told you what to do. Why is it so hard for you to follow directions?

[WindSong]

Oscar, I was not told to wait 24 hours.  You said resubmit them tomorrow.  I resent the email, thinking it would not be read until today.  I have no problem following directions when I'm given directions.

[greenflash]

Oscar, I was not told to wait 24 hours.  You said resubmit them tomorrow.  I resent the email, thinking it would not be read until today.  I have no problem following directions when I'm given directions.

They are really cranky and snippy here the past few days. If you use an auto when you're playing with me on Pogo, I'll just turn mine on too and we can both go take a coffee break. I promise I won't cry or tattle.   ;)

[Snarechick]

Not to sound like a jerk, but if you were told to send it in 24 hours or tomorrow...sending it again after you recieved your response really isn't following directions.  If they are experiencing a large volume of requests for new codes, it really isn't helping the situation to send it in again a few moments later rather than just wait the day and then do it.  You and I are not the only people trying to get new codes. ;)

I think we all need to follow the advice of Windsong's avatar- take a warm bath, have some coffee (and cakey!), read a book, and RELAX!  There are far more troubling things in the world today than an auto program. :)

Now where did I put my bubble bath...

[WindSong]

Oscar?? Did you forget me?  I requsted my codes again on November 12 and no response yet.  Don't you think it's time you take me out of "time out", give me a hug and tell me how much you love me and when I will be getting my codes?  I think I've been a good girl, haven't bugged you for several days. 

[Blu]

LoL wind...I sent a code replacement today, nothing yet either. No biggie, I'll wait.

[WindSong]

Well it IS a biggie for me .. I had to reformat and don't have ANY codes .. and I purchased all of them!!  I've been waiting since early November.  This "time out" chair is wearing out  :'(

[ME4SPADES_]

lol ok you have been in that tub long enought i bet the water is very cold

[WindSong]

Nah ... water is still warm but I've got a hugh electric bill ... water heater running constantly.  ;)

Oscar??  You here, Dear?

[Blu]

Hmm...still no replacement code for PenguinBobber. He's/They've been fast for us 150 club members, guess they're busy. AOL says he got my email.

[BadgeHelpOscar]

Please send your request to replacecode@aol.com. You will need to send all your requests to this email address for replacement codes. It may take up to two days to receive your replacement passwords but your email's WILL be answered and most likely within 12 hours.

You will need to make sure that you include ALL of the following information...

1. Your reciept including the transaction number
2. The name of the game
3. The registration code

If you don't follow these directions your request will be delayed or you won't get your password

[WindSong]

Oscar I have done exactly that 3 times, sent to the correct email addy, listed the games and auto and codes.  Last email I sent the partial list of autos I need and stated that if you could only send a few at a time that would be ok.  Is there a limit on how many to request at one time?

[SexySagittarian]

Oscar I have done exactly that 3 times, sent to the correct email addy, listed the games and auto and codes. Last email I sent the partial list of autos I need and stated that if you could only send a few at a time that would be ok. Is there a limit on how many to request at one time?

Windsong, when Badgehelp says to ask for your pass codes as you need them, they mean one or two or at most three at a time. When I ordered the whole package some time ago I sent in a whole list of codes I needed only to be told to ask for them one or two at a time as I needed them. I again sent in my requests for six or seven at a time (I thought they might not notice) and I got no response what so ever.Finally, having learned that the gang at Badgehelp is busy and mean for you to follow their directions EXACTLY, I sent in my requests one or two at a time and have never had a problem getting pass codes since then. I am assuming from your post that you sent in a whole laundry list of codes needed and said "send what you can". They will not do that! You must ask for only a couple at a time and only a couple at a time. I hope this helps! O0