i purched Jongbot

[missyisamom]

i purched jongbot and it is not working how do i get my money back. and also i am trying to use thunderpop and that is not working. THanks missy

[Homer]

Please make sure to give as much information as you can when you have technical problems.

Here are some things that will help:

1) Operating system (Windows 98, 2000, ME, XP etc)
2) Browser (Internet Explorer, Netscape, AOL, Mozilla, Opera etc)
3) Color setting (24 bit, 32 bit etc)
4) Screen resolution (800x600, 1024x768)
5) Smooth edges of screen fonts checked or unchecked
6) What Java you are using
7) Is anything at all happening when you start the program

You get the idea the more information the better.