problem with sherlock

[samara]

I hope you can help with Sherlock I have nearly got it working but its still takes all the pieces to the bottom right hand corner, then  it processesthe pieaces and does a tally on the top and sides then its says it found solution and it stops dead in its track. It will not do anything else, can you please advise what may be the problem

My stats are:

1.   WINDOWS XP
2.   Internet Explorer or Mozilla Firefox   (tried both)
3.   32 bit color
4.   1024x768 resolution  (but have tried 800x600 also)
5.   Smooth edges UNCHECKED
6.   Sun Java and MSVM  (have run one then the other then both, doesn't seem to make a difference)

[shy123]

my sherlock does same as yours  cant get it to work at all tried everything :(

[aussiemum]

This may help those who can't get Sherlock to work. I was trying to go to a later case but by chance I went to my previous case. Sherlock worked like a dream. I don't know if this may help but it seems like you have go to an earlier case and work on each individual case as they have been put on.... Hope  this works for anyone who has had trouble. ::) ::) ::)

[MidnightSun_]

I am having the same problem, all my settings are correct. Running it at medium difficulty, and at the slowest speed possible,
Wanted to submit a screen shot to technical support, but I can't find where to?
Does anyone know the email the address please?

Thanks.

[Runner]

Same here, Sherlock will either not do anything or start a puzzle then lock up.  It's the one auto that truly stresses me out.  I want all those badges!!