Turbo 21 Upgrade Question

shoes · July 13, 2006, 02:07:42 PM

Ok-- I have been given a new pw by email so what do I do with it??

Homer · July 13, 2006, 02:18:22 PM

Click where it says register and you will be prompted to enter the password.

shoes · July 13, 2006, 03:14:56 PM

I am sorry to say that that does not work!! A box comes up with a code (NOT the one that was emailed to me) and when I enter that one it says that it is the wrong code, it doesn't seem to matter if I use upper or lower case letters either. The I try to put in the pw that was emailed to me and it says wrong!! Then it tells me to visit www.BH and submit the above code and I will receive a registration key by email--then enter that key in the edit box. I am already registered aren't I?? I am so sorry but I do not understand any of this!! I just would like to play the new auto with the new "21" game. Can someone please take me thru this step by step and make it easy to do?

Homer · July 13, 2006, 03:23:03 PM

Is the registration code the same as the one you submitted?

shoes · July 13, 2006, 03:35:21 PM

No the code showing is not the same that I submitted

Homer · July 13, 2006, 03:38:05 PM

You will have to resubmit the code but do not close anything until you receive the password. When you get the password put it in and it will show as registered.

shoes · July 13, 2006, 04:33:05 PM

what do I NOT close? The little window where a code goes? I am not sure if I know how to leave things open and what to leave open, i dont do that often as i dont understand what is opened or closed. so again please explain it better to the stupid old one----------and where do I send the info and what do I send? the info that I sent the first time? I just need to know which things that I have to have opened. The game on Pogo, the window, the email or what? or all of them??? How long do I keep all opened?

Homer · July 13, 2006, 04:57:54 PM

Leave open the window where the code goes until your receive your new password.

Copy and paste your receipt and email it to replacecode@aol.com

When your new code arrives enter the new password and it should register. Once it is registered you will need to close the auto and restart it to begin using it.

shoes · July 13, 2006, 05:15:16 PM

OK I guess it doesn't matter---I can not copy and paste as I paid by credit card. I quit--I will just have to earn my tokens and not cheat!!

Homer · July 13, 2006, 05:27:10 PM

Quote from: shoes on July 13, 2006, 05:15:16 PM
OK I guess it doesn't matter---I can not copy and paste as I paid by credit card. I quit--I will just have to earn my tokens and not cheat!!

You should have a transaction ID# that you can submit.

shoes · July 13, 2006, 06:07:24 PM

i sent it again and we can go from there

shoes · July 14, 2006, 04:14:35 PM

OK--I have received a new code today my email. Is this what I do--
I have the Hitme 21 free trail. do I open up the game--the the auto---and when the box for the auto comes up do I click on "Register"? Then a code comes up, it will NOT be the same as the code that has been emailed to me, right? Enter the code that is shown--then what do I do? I will do nothing until I hear from you Homer and thank you so very much!!

Homer · July 14, 2006, 04:19:08 PM

Quote from: shoes on July 14, 2006, 04:14:35 PM
OK--I have received a new code today my email. Is this what I do--
I have the Hitme 21 free trail. do I open up the game--the the auto---and when the box for the auto comes up do I click on "Register"? Then a code comes up, it will NOT be the same as the code that has been emailed to me, right? Enter the code that is shown--then what do I do? I will do nothing until I hear from you Homer and thank you so very much!!

Well your problem seemed to be your registration code changes everytime you close the auto.

Since your auto was closed, open it and see if the registration code is the same exact one you emailed to BH. If it is you can put the password in and it will register. If it has changed again you will get the error again and have to go through the process again. That's why we suggest you leave the program open while you wait for the password.

shoes · July 14, 2006, 04:35:44 PM

thanks, but I dont think that I understand--what is the difference between the pw and code which is which?? what is sent to me by email? and where does that go?
What do i leave opened the auto window where it says Register? or the pogo game??
God I am stupid and I have bought my last auto--I am to much trouble for you!

Homer · July 14, 2006, 04:39:10 PM

The registration code is what you send to BH.

The password is the code/key they send you to unlock the program.

You do not have to be logged into pogo.

Open your program click the register button.

Click ok

Enter the code BH emailed to you

The program should now be registered or you will get an error saying Invalid Password

If it registers you will need to close the program and reopen it before you will be able to use it.

shoes · July 14, 2006, 04:47:45 PM

Ok thanks---HERE GOES!!!!!!!!!

shoes · July 14, 2006, 04:57:16 PM

Nope!!! there is a 7 letter code above the box and it tells me to enter that code. I did not I entered what was sent to me and that said wrong code--I enter the code that is above the blue box and it says wrong code--the code in the blue box is the same code that has been there for 2 days while I have been trying to do this!!! so what now??

Homer · July 14, 2006, 04:59:48 PM

You do not enter that code you enter the one that was emailed to you.

shoes · July 14, 2006, 05:06:17 PM

I have entered the code that was emailed to me and it says invalid code----same as last night

Homer · July 14, 2006, 05:34:08 PM

Your going to have to ask for another code.

Do not close the program. You have to leave it open until the password arrives.

When the password arrives you need to put it in the program to register it.

Turbo 21 Upgrade Question

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