Problem with playing on Pogo

[savanahsmommy]

 :'(( 

Ok Homer, I am having a problem with Pogo, and we all know what pogo help is like so I am coming here for help.

1.) Operating system (Windows 98, 2000, ME, XP etc)?   XP

2.) Browser (Internet Explorer, Netscape, AOL, Mozilla, Opera etc)? IE 7.0 and Mozilla  (happens with both browsers)

3.) Color setting (24 bit, 32 bit etc)? 32 bit

4.) Screen resolution (800x600, 1024x768)?  1024x768

5.) Smooth edges of screen fonts checked or unchecked? ?? Where do I find this.

6.) What Java you are using?  Both with Microsoft and with Sun Java

9.) What specifically is the problem?   I will load a game and play it, this is with all of the games. When it gets to the end the game freezes, such as bowl when the frame is over (you will see the clock counting down but when it gets to 0) the game does nothing else.  Tumble bees when the game is over such as jackpot spins it stays blank and I don't get credit for the spin. Perfect Pair-anchor comes up then stays there and doesn't do anything else.   
I know one day I had my games playing and when I got home a storm came, lost power to my computer. After that I had to reinstall shockwave to play on one of my other game sites. Now I can't play any pogo and I am pulling my hair out as I am not that computer literate.  Any advice I would greatly love. It will be after work though before I can try any suggestions.  I know it probably is a simple solution but its not hitting me in the face telling me what the problem is.

[Homer]

:'(( 

Ok Homer, I am having a problem with Pogo, and we all know what pogo help is like so I am coming here for help.

1.) Operating system (Windows 98, 2000, ME, XP etc)?   XP

2.) Browser (Internet Explorer, Netscape, AOL, Mozilla, Opera etc)? IE 7.0 and Mozilla  (happens with both browsers)

3.) Color setting (24 bit, 32 bit etc)? 32 bit

4.) Screen resolution (800x600, 1024x768)?  1024x768

5.) Smooth edges of screen fonts checked or unchecked? ?? Where do I find this.

6.) What Java you are using?  Both with Microsoft and with Sun Java

9.) What specifically is the problem?   I will load a game and play it, this is with all of the games. When it gets to the end the game freezes, such as bowl when the frame is over (you will see the clock counting down but when it gets to 0) the game does nothing else.  Tumble bees when the game is over such as jackpot spins it stays blank and I don't get credit for the spin. Perfect Pair-anchor comes up then stays there and doesn't do anything else.   
I know one day I had my games playing and when I got home a storm came, lost power to my computer. After that I had to reinstall shockwave to play on one of my other game sites. Now I can't play any pogo and I am pulling my hair out as I am not that computer literate.  Any advice I would greatly love. It will be after work though before I can try any suggestions.  I know it probably is a simple solution but its not hitting me in the face telling me what the problem is.

Let's start by reinstalling your java.

Go to www.java.com and reinstall your sun java

Then go to https://www.alibre.com/alibrelibraries/ftp/JavaVM/9xNT4/msjavx86.exe and install MSJVM. This is a direct link to the file.

[savanahsmommy]

Homer, just an update, not sure if it worked or not, got 1/2 way around the board in perfect pair and in my chat section. it gave me "welcome to pogo games" and then froze up at the end of that game. i have had to restart the game several times. Will try some more after supper.

[Homer]

Homer, just an update, not sure if it worked or not, got 1/2 way around the board in perfect pair and in my chat section. it gave me "welcome to pogo games" and then froze up at the end of that game. i have had to restart the game several times. Will try some more after supper.

Next I want you to go to Internet Explorer>tools>general tab>view objects
You will see all the Pogo files. Delete all of them. Close all windows including browser and try again.

[savanahsmommy]

Thanks Homer, Firefox is back to working, guess with ie7 there seems to be bugs  ;D in it. but i am back up with Firefox.   :/\

[Homer]

Thanks Homer, Firefox is back to working, guess with ie7 there seems to be bugs  ;D in it. but i am back up with Firefox.   :/\

Glad to hear it. :/\