Registration problem

[harley89]

Never had this problem so thought I would see if anyone else has had it. I am updating autos. The great people at badgehelp reset my 150 page. Okay. I got the code to register Trouncer and when I put in the code it says close and restart but also says not a valid code and resets itself to trial version at 100%. Since the odds are I am doing something really stupid I thought somone  could help figure out what it is  I am doing. Thanks everyone

[Homer]

You may have entered the wrong registration code. That would give you an invalid password.

[harley89]

Thanks Homer. I thought of that and the code badge help sent did the same thing.  I will email them again and try another password and see if it works