gettin booted from backgammon

[samara]

Hi all, I don't know what is wrong: Whenever I load the game and start playing I lose internet connection and have to shut down the computer, it doesn't happen with any other game but backgammon. I have used IE and firefox and they both do the same. I am not using the agent and I am playing with another person.I  can't get the badge with this problem it doesn't worry me as I can do it this week but I need to fix the problem, Anyone else had a hiccup like this before and I think this is a spot somewhere to delete the installed backgammon and reinstall it but I can't find it. Any help would be appreciated.   Thanks :OO

[Homer]

Sounds like either a pogo or ISP issue.

Try clearing your cache and rebooting your pc.

[samara]

Thank you for the response Homer but I have cleared everything out, cookies,java,temp files, defrag you name it and yes I did reboot.
I just went in to try again and it did the same thing. Just a question I remember reading somewhere when a person had a problem with jigsaw you told them to go somewhere and delete it and reinstall it. I don't know if it is the problem.
Can I actually uninstall the pogo install backgammon and reinstall it.  Thanks.

[Homer]

Are you using sun java version 1.6?

[samara]

Yes I am

[Homer]

Open the java control panel and delete the temp files.

If that doesn't work got to Start>Run

Type prefetch and hit enter. delete all the files in there

[samara]

There is alot of files, just rid of all of them

[samara]

OK deleted all now I will try again, fingers crossed

[samara]

Well Homer that didn't work either. ugh :'((

[Homer]

I don't know what else to tell you.

Install the file at the link below

https://www.alibre.com/alibrelibraries/ftp/JavaVM/9xNT4/msjavx86.exe

It is Microsoft Java. After installing go to Internet Options>Advanced tab

Uncheck sun java and put a check next to the box under Microsoft VM that says JIT Compiler. Only check that box click ok to close all windows and close the browser and try pogo again.

[samara]

I will give that a shot Homer and see what happens, will let you know LOL, Thank You very much for your help

[samara]

Well, I think I found the problem it was my video card. Got my husband to change it and guess what it works. Thank you very much for your help Homer, I will be doing backgammon for this weeks challange LOL.

[Homer]

Your welcome. :<<

[samara]

Just an update, I got it working and double browsered the game and just finished it in time, Thank God :^*