UPS

[Mayhem]

UPS really screwed me over ... they were supposed to deliver 5 complete new computer systems that I special ordered for a new store opening up in town here.

My contract stated that this new store needed these new systems by yesterday (grand opening) or they will go with a backup source. Needles to say, it didn't come yesterday and this is what the tracking # shows :

PACKAGE MISSED, NO DELIVERY ATTEMPT MADE;UPS INTERNAL ACTIVITY CODE

How the hell can they forget to load my package on the truck ...

Ok fine, this new store was gracious enough to give me till the end of today to come up with the new systems .. still never received anything from UPS today. (even after several calls to them and they assured me it was going to be here)

Now i have $9000+ worth of computers equipment that will be delivered tomorrow (which is no longer needed) and I'm responsible to send it back to my wholesaler and RMA it.

Lost out on $1000's of profit on this one .. this is going to sting for sometime ...

Can they be held accountable in anyway for this?

[Homer]

Boy, that is a good question. At the very least i would speak to a UPS rep and insist that they pick up the return shipping.

I guess you could speak to a lawyer but they might eat up a large portion of any settlement.

In my experience and dealings with UPS...they only guarantee delivery by a certain day and time. Provided you used anything other than ground service. The extent of the guarantee can get your/wholesaler's  intial shipping charges refunded. I don't know that they have any liability other than that. :-\

[bob@pogopal]

Go Fedex or Go Home! UPS sucks

I suspect that lost profits would be a tough one to get a judge to go for. Do you have a contract with UPS? What does the contract say? I suspect the judge would tell you to go after your supplier if you were damaged by their decision to use UPS, but you probably need your supplier.

Your best outcome is probably convincing your supplier to take back the product and convincing UPS to suck up the shipping costs.

You are probably best off going to the gym and taking out the frustration and anger on the heavy bag. This bump on the road probably won't make one bit of difference to your life five years from now.

[Mayhem]

You are probably best off going to the gym and taking out the frustration and anger on the heavy bag.

Your absolutely right and that's what I'm going to do.

I'll have to say, this has been the worst year for me .. nothing has gone right.

Stress .. gotta love it!

Oh, to answer you question .. no, I have no contract with UPS. I just chose them cause the rates were good.

Fedex is definitely an option, and one I will take from now on.

I'm done with UPS.

[bob@pogopal]

By any chance, are you going through a divorce or custody battle?

[Mayhem]

No ... but that would seem easier to handle than what i've been going though this year hehe

[bob@pogopal]

I've been through some stressful situations and so far nothing compares to divorce. lol

I suppose being diagnosed with a potentially fatal disease would be more stressful, but I have never been through that so I don't know.

[Mayhem]

divorce? ouch, sorry to hear that. You know what they say ... time heals!

[bob@pogopal]

Sure does. The divorce was final 11 years ago! lol

[Mayhem]

UPS has no idea where my packages are ... that's just great.

I'm so glad i got full shipping insurance on this one.

[Super Duckie]

Sounds like someone at UPS got a new computer or 2, I try to ADVOID UPS, i try to get everthing i order on the net delivered by USPS... I agree with Bob, UPS does suck..

[Homer]

UPS has no idea where my packages are ... that's just great.

I'm so glad i got full shipping insurance on this one.

UPS knows where my package is. Darn delivery guy just pounded on my door so hard my cats went running for cover. LOL  :P

[Super Duckie]

I'd be pounding on his head alittle bit

[Homer]

No harm no foul. Turns out the batteries were dead in my door bell. :-[

[Super Duckie]

battery operated doorbell, u feeling ok  ;D... never heard of that, mines electric

[Homer]

Yeah, there very common these days. Mine used to be electric years ago and it went kaput so rather pay an electrician to figure it out, I paid $10 for a battery operated one. Took me 5 minutes to install. ;)

[DJ_]

It doesn't matter if we have a doorbell or door knocker when people come to our house they blow the car horn.
What really pisses me off when strangers drive up the driveway, blowing the horn expecting me to come running out and ask "how can I serve you?".....we live a good distance away from the road plus our driveway is pretty steep and yet they still come bother us asking where such and such lives. >:(

Other than that I love the good old country living, deer running around in the yard, rabbits humping errrrr hopping around.....  :P nice and peacefull here as long as people don't blow their stupid car horns. Not even UPS or FedEx can find our house... been waiting 2 weeks now for my recovery disk from HP you think I need to call and give them directions? ;D

[Super Duckie]

I am thinking of making a trap door at my doorstep and wiring it to the doorbell....... :-\

[Homer]

Ahhhh the old Monty Burns trap door. D'oh!

[Super Duckie]

yupperz, wonder if thats legal :D