UPS

[Homer]

I'm sure it's legal to have one.....using it may be a whole different issue. LOL

[Super Duckie]

true, so very true.........I'd be the one to forget about it and fall in it

[Mayhem]

Just when i thought it couldn't get any worse ... still haven't received the computer systems.

I phoned UPS once again this morning and spoke with the office that was handling my parcels and they say :

It was loaded on the truck in the morning (monday), but when it came time to deliver it to my house ... they were gone.

Someone stole a bunch of packages from the back of the truck during one of his deliveries.

Now i have to file a $9000+ claim with UPS .. and god knows how long it'll take to get my money back.

My CC is maxed and have nothing to show for it.

I have a headace ... and I'm going to lay down for awhile.

[Super Duckie]

not to be mean or anything, you must have a sucky credit card, most credit cards you can file a disbute over and they will take care of the matter no matter what... I had the same problem, but i ordered a Police Scanner from a very well known place on the net used my credit card, 2 days later when UPS didn't bring it, I called my credit card company and said i didn't recieve it.. evens though CC company couldn't find out where it got too, the place i ordered it from said they sent it, I didn't have to pay anything at all...If i was you, i start by calling you CC

[SoaringUSAEagle]

Just when i thought it couldn't get any worse ... still haven't received the computer systems.

I phoned UPS once again this morning and spoke with the office that was handling my parcels and they say :

It was loaded on the truck in the morning (monday), but when it came time to deliver it to my house ... they were gone.

Someone stole a bunch of packages from the back of the truck during one of his deliveries.

Now i have to file a $9000+ claim with UPS .. and god knows how long it'll take to get my money back.

My CC is maxed and have nothing to show for it.

I have a headace ... and I'm going to lay down for awhile.

Damn... Good luck with that Mayhem.  I would be more than pissed off if that happened to me.  I am sure there is something you can do to at least get the moeny knocked off your credit card... And then sue UPS...

And then, never use UPS again.

Hope all goes well from here Mayhem.

- Jeff

[ronandamee1]

OMG thats absolutely horrible Mayhem :'(. Did they give you any idea how long it will take to get your money back? I would imagine there has to be an investigation first. I hope somehow everything works out for ya. I hear about people stealing from ups all the time(usually the driver is in on it). Since UPS delivers old women their pain meds, the drivers will get paid for info on when and where the truck will be open. The theives just walk right up to the truck and take them. For something as big as you are talking the driver would almost have to be in on it.

[Mayhem]

keeps getting worse ...

Standard UPS procedure is to file a trace on my package (which will take 15 business days) .. if they can't find it, the police will be called in due to the fact there's so much money involved (investage the driver / company). Then it will take another 10 business days to file a claim and to receive a refund.

Somebody shoot me .. I've suffered enough.

[Homer]

keeps getting worse ...

Standard UPS procedure is to file a trace on my package (which will take 15 business days) .. if they can't find it, the police will be called in due to the fact there's so much money involved (investage the driver / company). Then it will take another 10 business days to file a claim and to receive a refund.

Somebody shoot me .. I've suffered enough.

Sorry buddy. Wish I could ease your pain. Go have a few pints of Duff and take your mind off it for a bit.  ;)

[Mayhem]

sounds like a plan  :P

[bob@pogopal]

Um, so they wait 15 days for the trail to go cold before they call in the police? I don't think I would wait that long.

Do you have standing to call the police and make a report yourself?

[Mayhem]

I don't think so bob .. this might be a internal UPS matter.

They just told me that if they couldn't find the packages, the police will be involved.

[fatkid]

I'd get a lawyer... UPS has been one of the worst companies I've ever dealt with...

Here's my sad story with UPS...

So I bought a new mother board about a year ago... Went to set up my brand new cpu and guess what happens, I'm a dumb-ass and set the MB on the carpet and it gets static shocked and dies... So I send it in to MSI and get a new one sent out to me... It comes, I install it and then my computer refuses to boot up...  So I've got a buddy that gets parts at a whole-seller price and can hook me up, so I decide to just send my system off to him, and have the whole thing revamped (I was just too tired of screwing the damn thing up)...  So I package my box up and take it to the UPS store... Now mind you I took special care to make sure it was packaged as carefully as possible (3 inches of packing on every side of the box), I even put in a towel inside the case, incase anything fell out on it's trip... Then I pay for up to $2k worth of insurance on 5 day ground shipping... Off it goes...  So 6 days later I get a call from my buddy who has my computer... He says he has really bad news... UPS utterly DESTROYED my computer... It was dropped so hard, that the screws that hold the hard drives in place were cut in half; that's right the metal plate that holds between the screw and the HDD has pushed so forcefully into the screw that it split it in half... On 4 screws for each drive!!!  So during it's shipping from Utah to Tennessee there were 4 nice HDDs just flopping around with only a small towel to try to stop them from jacking up the entire machine... So I go ok, lets file a complaint and get my cash on the insurance I paid for... They come out to his house take pictures, check the packaging blah blah blah... All in the mean time I give my buddy the cash to go purchase new parts to check out... So he rebuilds the machine and sends it out to me... Again great packaging, insurance the whole bit and deal on it... Off it goes... It gets to my house with a huge whole on the side of the packaging... I open it up and come to find that something slammed into the side of the box (the side where the motherboard is screwed onto the case) that it cracked the motherboard into pieces, pushed the processor and fan kit off the fitting and broke 4 pins off of the processor in the process... So I call again and file a second claim to get the insurance cash back... They come out do the whole bit and deal for awhile, pictures blah blah blah... And they leave... On both cases I don't hear from anyone who knows for almost 3 months... I call the Office Depot store (where I shipped it via UPS), they say to call UPS... I call UPS, they say call Office Depot... Finally I find someone who knows at UPS... Eventually they decide they will not pay the claim because the box was packaged incorrectly... On both claims... Funny thing is, I packaged it in the exact same manner as HP, Dell, Gateway, Sony, etc...   So after fighting with them for 3-4 more months I finally gave up... I figured the best way to get back at UPS, is to get a lawey and start a class action lawsuit against UPS for their insurance racket that they run...  I like to go **** with the UPS people all the time now though... Every few weeks or so, I roll over to the parking lot and start passing out fliers about my story with UPS trying to get people to use FedEx or the USPS... I ****ing hate those bastards now... >:(

[Mayhem]

Ouch .. that doesn't surprise me.

Good news is that they found my computers!! They were in a back room of a gift shop (in town). I was given no explainion on why they ended up there ... only that i'd need to bring my receipts and 2 piece of ID to pick them up. They had been sitting there since June 7 ... but the tracking # shows this (for that date) :

PACKAGE MISSED, NO DELIVERY ATTEMPT MADE;UPS INTERNAL ACTIVITY CODE

I honestly think the driver was try to scam me and his own company. UPS has promised me full refund for all shipping costs to / from my distributor ..

I'll never use them again, and i'm in the process on getting an account with Fedex.

[Homer]

Glad to hear it mayhem. I was pretty sure you were entitled to at the very least free shipping. :D

[ZaLandCruiser]

Doesn' Surprize me either, because they have done something like that to me Fatkid, I had my Dell comming, UPS was Suposed to deliver it and WHEN i fianlly get the computer , Its all banged up  :'( but i ended up getting a new computer and i got all shipping free ;D . I use Fedex now too I will never trust UPS again ever scince that Insadent.

[Mayhem]

Glad to hear it mayhem. I was pretty sure you were entitled to at the very least free shipping.

No kidding, at $48 for per tower + monitor X 5 sets for overnight shipping (both ways) ... I sure in hell wasn't going to pay for it.

[Homer]

1-800-GO-FEDEX

Tell'em Homer sent ya! LOL  ;)

[ZaLandCruiser]

Lol , Maybe you should try that  ;D.

[Mayhem]

Will do! he he

[ZaLandCruiser]

Im wondering what they would say  ::).. Lol