New computer... having problems with replace codes giving me codes

[rnpj]

Originally I purchased the buy them all programs under deceased husbands paypal.... (I keep email account open because of cheat programs). Then I bought one add on under crosstietruck... the rest of the add ons are under RnPj2000.... This means I am both Crosstietruck and Rnpj2000. (Been registering programs this way since 2004 without problems).  I have replaced codes when I got 1st new lap top, when I deleted partitions and started over and never had problems.  I just remarried Aug 5th and hubby got me new laptop for Christmas (my other laptop fell and monitor broke) I sent codes to replace backspin and aloha bingo and someone sent me email back telling me that I could only have one user and one computer.. I emailed them back telling them what I have just posted here and Have not gotten reply as of yet and it has been several days. Things have changed in the way you do things now... back then it was buy 2 for 1 and we didn't write which programs we added to that... that is another issue now... I don't know what add ons I have... For the most part I bought the buy them all and added 12 which was 24 at the two for one.  I really don't feel like spending another 150.00 to start over again. 

[Homer]

I just spoke with JP at Badgehelp. She sent you an email requesting info from you. She has not received a reply yet.

You need to reply with the requested info or they can't help you.

BH programs have always been single license programs. It also has always been BH policy that you need to name the program upon purchase. There are several options for purchasing the add on programs for 150 customers including emailing BH and requesting an invoice.

[rnpj]

Yea I have been worried since all my info is changing. The only thing that is the same is my email addresses...  As long as I turn in my computer info the two email addresses I  have the receipts under should be fine? The receipts for programs do have the name of the program on them but some of them don't have the one that was added at the two for one.  However, not needing all anymore : ).  Thanks for easing my mind. Will try to figure out what info they need.  Thought I sent it... guess it didn't go through...  Aol is the pitts... rarely use it except for sending and getting email.
Thanks again
Pam <3

[Homer]

Your welcome. :<<