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Started by jetstar,

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jetstar

found out today if you buy cheats, and its buy 1 get 1 free, if your computer crashes they will NOT replace free codes even though you have the receipt and at the bottom of receipt it says which program you want for free, they will not replace it, i think that is bull and i bought 2 that day and got 2 free ones but im up the creek now >:((

bobby

2 free ones? isnt riotgear the only free one?  O+O

jetstar

on 2/3/08 a special was running, buy 1 get 1 free, so beware when you get word riot for free by buying 1, if your computer crashes you will not be able to get another pw for word riot >:(( !@#$

mr.clean

you should'nt have a problem if your a 150 member .

jeffy

Quote from: mr.clean on June 02, 2008, 04:14:05 PM
you should'nt have a problem if your a 150 member .

agreed instead of asking for a code oscar just threw it on my 150 page im sure you can get a reset of the 150 page as long as its not 1 a week. me personally ive never needed one reset yet heheh.

jetstar

thats proably the problem, im not a 150 member, but i do have 18 cheats, which is 180.00 but i dont think that makes a difference to them, dont think they will get any more money from me if that is how they gonna treat me, since i do have my receipts

lildevil6610

#6
thats flippity flappity messed up..get a refund..i would tell mayhem about that..grrrrrrrrrrrrrr

PogoKaz

The way I understand it, is that free auto's are just that free, whether they be on buy 1 get 1 free or you win it.  Therefore I can understand that no maintenance is given to that auto ie a replacement code.

Same with your 150 page, this is only reset 5 times (if needed) - I understand it is to cut down on fraud with the auto's ie registering your auto's asking for a page reset and giving them to a friend etc etc.

Yup a paid auto is supposed to be yours for life but I suppose a limit has to be drawn under it at some point otherwise the system would be abused.  But free auto's are a gift.  If you buy something in a shop and get a free gift with it and it breaks, I don't think anyone would expect the free gift to be replaced.

I'm not saying any of it is right or wrong, just expressing what I understand of the situation

chummychum

Quote from: PogoKaz on June 03, 2008, 02:17:21 AM
If you buy something in a shop and get a free gift with it and it breaks, I don't think anyone would expect the free gift to be replaced.

That is precisely BH's point.

Runner

#9
Quote from: chummychum on June 03, 2008, 09:57:26 AM
That is precisely BH's point.
Then say that up front. I thought all autos had free lifetime updates?  There was no restriction that I see anywhere on bh site.


Is that the same circumstance for the auto's that Homer gives away??

chummychum

Yes, it is the same circumstance.

Anything you have BOUGHT can be replaced. Anything that is FREE cannot.

That would be like going to a yard sale and taking a shirt someone gave you for free, then showing up 3 months later to the persons house and telling them you lost the free shirt and want another one.


Huh?!?!

Mayhem

Quote
Is that the same circumstance for the auto's that Homer gives away??

Yeah, we state that on every contest post.

6. Any program won via contests are not eligible for replacement codes.
Nothing spoils a good story like the arrival of an eyewitness.

chummychum

I changed lildevils expletive to "flippity flappity messed"

Sounds much better that way

Tara

Quote from: chummychum on June 03, 2008, 10:51:11 AM
Yes, it is the same circumstance.

Anything you have BOUGHT can be replaced. Anything that is FREE cannot.

That would be like going to a yard sale and taking a shirt someone gave you for free, then showing up 3 months later to the persons house and telling them you lost the free shirt and want another one.


Huh?!?!

So in other words...trading 3 of my autos for a #3 at McDonalds won't work either?  :,

Homer

Quote from: Tara on June 03, 2008, 11:15:49 AM
So in other words...trading 3 of my autos for a #3 at McDonalds won't work either?  :,

Nope, but a #3 at McDonalds will eventually lead to a #2  :)))

PogoCheats - It's all about the badges!!!

Tara



Runner

Quote from: chummychum on June 03, 2008, 10:51:11 AM
Yes, it is the same circumstance.

Anything you have BOUGHT can be replaced. Anything that is FREE cannot.

That would be like going to a yard sale and taking a shirt someone gave you for free, then showing up 3 months later to the persons house and telling them you lost the free shirt and want another one.


Huh?!?!

But s/he didn't lose it, they have the reciept that you require.  This is not a garage sale. BH is a california based company that is selling a service.  When you buy a program and get one free you are getting 2 programs for a certain price.  Again you should state on those purchase that the free program has limits, at this time it does not. Why would anyone ever think that there is some sort of limits to a sale you have going on.  Buy one get one free.  Does not say "buy one get one free * if the free auto breaks, stops working, stalls or anything else, we will not re-issue the code"

PogoKaz

A lot of it is the wording I beleive, when I purchase something this is how I would read it:

Buy one get one free - notice the word free, ie freebie, extra, gimmick to get you to buy more ;), - no cash nor monetary value

OR

2 for 1 or  2 for the price of 1 - notice no mention of the word free or extra, this then would mean, you in actual fact are paying half price for two auto's - the auto's now have monetary value and as such have guarantees on their 'fit for use' and BH by their T&C would upgrade/replace etc etc.

pammer


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