Badge Book Problems?

[FreecellFanny]

I've gotten that notification several times now. I guess progress on fixing it is slow.  :-[

[Stinkerbell]

FINALLY got an answer to the question I sent on the 17th. Interesting was that it said the response was by one rep but it was signed by a completely different one. Does that surprise me? Nah.
Response (Pxxxxxa R.) 12/23/2008 09:16 AM

If I can help you with anything else, please write back and let know.

Sincerely,

Pogo Sxxxxxxx
Customer Support
EA.com/Pogo

This would lead one to believe that there was some kind of assistance offered to begin with.   

[disneyland lady]

So who would I write back? P who obviously knows that there is a problem or S who obviously knows there is a problem. This could be a problem. What amazes me is that they took a week to double up and answer something that is not a local one person only problem. Or maybe it is just a matter of she is schziod and so is she. Whoopie I just found another word for the D game!