Java

[katye S Burke]

HI

I got my  cousin a year of pogo  , but  she can't get her java to work finally I told her to download Firefox she did and it still dosen't work right she has to click three times on a message the message says she doesn't have Java  but she does because when  she click ok 3 times   pogo works for her I got her to do everytihing I  could think of now I am  at a loss  she checked  for Virus nothing and spywear  any help would be appricated .She also went to pogo  page for help did what  they said  still don't work right .

Katye

[disneyland lady]

Have her google sun java or java.com and download the most recent.

[katye S Burke]

Have her google sun java or java.com and download the most recent.

she did  and it still doesn't help   And I  do not live where she lives  so I can't help her If I could see her machine I would know what's going on .

[disneyland lady]

she did  and it still doesn't help   And I  do not live where she lives  so I can't help her If I could see her machine I would know what's going on .

If you have her go to the Pogo HELP and enter Java in the search it has something that explains how to get java to work on Pogo.

[Hocky]

Firefox is a browser and has nothing to do with java.  What she needs to do is go to control panel-- uninstall programs and uninstall all traces of java.  Then she needs to reboot her system and go to
http://java.sun.com/products/archive/

If she has Vista download JDK/JRE version 6 update 7

If she has XP  download JDK/JRE version 5 update 13

She must also go to the java control panel after she installs it and turn off the auto updater or else the next time she reboots, it will try to update her to the latest java.

Hope that helps! 

[C~M]

There that should fix it.

[katye S Burke]

Firefox is a browser and has nothing to do with java.  What she needs to do is go to control panel-- uninstall programs and uninstall all traces of java.  Then she needs to reboot her system and go to
http://java.sun.com/products/archive/

If she has Vista download JDK/JRE version 6 update 7

If she has XP  download JDK/JRE version 5 update 13

She must also go to the java control panel after she installs it and turn off the auto updater or else the next time she reboots, it will try to update her to the latest java.

Hope that helps! 

This makes more sence  the  message she is getting  is she needs to have a older version of Java  ... ok  Will get her to try it  .  I tried to change the auto updater on mine and it's greyed out  how do I do it ... I need to know what I am doing before I  tell her  how  to fix it ?

Tks  for help

Katye

[Hocky]

To turn off java update  ( I have vista)

Control Panel -----Java-----Update tab----Uncheck the box "check for updates automatically"----Apply----OK

[katye S Burke]

To turn off java update  ( I have vista)

Control Panel -----Java-----Update tab----Uncheck the box "check for updates automatically"----Apply----OK

Mine is greyed out  the check mark  is there but have no way of  removing the check mark if I could send you a picture I could show  you .   I also  have vista

Katye

[disneyland lady]

 To disable Java Update, un-select the Check for Updates Automatically check box.

[katye S Burke]

How do I  get my picture  I saved   into this  message ?

[Hocky]

To disable Java Update, un-select the Check for Updates Automatically check box.

DLL....Katye was telling us her checkbox was grayed out and she was unable to uncheck it...........so I dont know how to tell her to fix this.

Katye......I did some google searching and there were some responses on a few different sites that say you can turn off java updates in your registry...but I dont feel comfortable telling people to edit their registries because it can really mess your puter up if you type in something wrong.

[katye S Burke]

Tks for all the help ... My Cousins isn't greyed out  so she is ok  going to get my friend to go help her with it , hard to help when you live 250 miles away :)

Katye