Pogo Gems....HELP!

[AladdinsLove]

HI everyone I am new to this forum and need some help  . I am in Australia and purchased 30 pogo gems the other night, I was charged for them but haven't received them from pogo ( I have opened a dispute with Payal). Pogo has given me only 20 bonus ones to get me started but I can't even use them because every time I try to use them it says to sign the digital agreement....which I did the other night when I purchased 30, and even if I go to the digital agreement page there is no box to tick anyway.   I have emailed pogo for help 4 times now with no response even though I got an automated one saying I would get a reply in 24 hrs. I tried to buy some more with a different credit card but all I kept getting was "an unexpected error has occurred try again later" and I even tried using them on my mums computer but the same thing happened. Lets just say I am about to explode as I want my gems  Anybody have any ideas???
Thanks 

[C~M]

I'm not sure which ones, but some countries can't buy or use gems.

[AladdinsLove]

Yea Australia never used to be able to get gems but now we can, my Mum got some the other night as well with no problems, so I don't know what's going on.

[AladdinsLove]

Pogo finally got my gems working 

[Squid]

Pogo finally got my gems working 

[C~M]

I am soo happy for you!  ENJOY!!!

[MsMissy]

Im so happy for you that you now can buy things with your Germs. happy spending money like i do. 

[monna50]

 

[disneyland lady]

I don't think anyone is reading what AladdinsLove said. They bought gems but didn't get them. I am thinking you should right away make a screenprint of your receipt of the gems and send that to Pogo Help by adding on to the question you already sent or Customer Service is going to just spend a week then send you an email saying "we need more info - send us proof of the purchase." Also try to find a Customer Service number for Australian Pogo and call them.

[Stinkerbell]

I don't think anyone is reading what AladdinsLove said. They bought gems but didn't get them. I am thinking you should right away make a screenprint of your receipt of the gems and send that to Pogo Help by adding on to the question you already sent or Customer Service is going to just spend a week then send you an email saying "we need more info - send us proof of the purchase." Also try to find a Customer Service number for Australian Pogo and call them.

She got the problem fixed.

[Squid]

* Squid runs out into the night to see if there's a full moon. 

[jarjar]

* Squid runs out into the night to see if there's a full moon. 

[harley89]

Tell me it isnt true that something Pogo has does not work right

[Stinkerbell]

Tell me it isnt true that something Pogo has does not work right

Truly, it's a dark, dark day.

Got any cookies?

[Hocky]

Got any cookies?

 

[AladdinsLove]

Thanks Everyone, I bought more gems but am still fighting to get the first lot of 30 I bought. I did send a screenshot to Pogo but because I got them through Paypal I have to email to them. Lets hope I get my 30 soon then its more happy spending 

[Stinkerbell]

 

[Hocky]

[redhotbabydoll]

Well good luck with the gems...hope it works out and you can buy and enjoy your things you spend them on. Have a great day.