Bing Search Bot 2.4 Official quits and closes itself.

[limitz]

As the title mentions.
2.4 Official will complete all web searches and closes itself immediately before mobile searches. This issue just started a few days ago.

2.3.6 works flawlessly and so does 2.4 Beta5.

I am back using 2.3.6 until further notice.

Appreciated.

Win 10 x64

[Settings]
SearchWeb=1
SearchImages=0
SearchVideo=0
SearchNews=0
RotateLogin=30
Sleep=5-10
AccountSleep=0
DailyOffers=1
ShowHiddenIE=1
MinimizeToTray=0
ClearTempCache=1
EmulateHuman=1
SlowInet=1
InPrivate=1
RandomOrder=0
AutoStart=0
AutoStartOffset=0
AutoStartBot=1
TimeHour=12
TimeMins=00
TimeAMPM=AM
DictionaryKeywords=1
TopKeywords=0
MobileSearch=1
MobileSearches=20
MobileSleep=0
MobileAgent=Android
CustomMobileAgent=
[LoginList]
xxxxxxxxxxxxxxxxxxx

[Mayhem]

I copied your exact settings (except for the search count) and it's working just fine here ... have you tried rebooting your computer to see if that makes any difference?

Logging out of Bing ...
Clearing temporary internet cache ...
Logging in to Bing ...
Checking if account needs verification ... No
Searching on XXXXXX@gmail.com (1 of 1) : 2 Searches
Start time : Thursday, April 14, 2016 9:07 AM
[9:07 AM] Sleeping for 1 mins before starting mobile searches
Processing 2 mobile searches ...
Recording points total for this account ...
Logging out of Bing ...
Finished all accounts - stopped.

The new version 2.4 is identical to 2.4 Beta 5 - with the exception of when your accounts are finished, it no longer sits on the Bing.com home screen (it navigates to the new statistics page).

[limitz]

Yes I use CCleaner and a reboot. Something is crashing 2.4 and at random times (not just before mobile searches). For some reason 2.4 Beta5 lacks something that my PC setup doesn't find annoying and allows it to run thoroughly until complete.

[Mayhem]

Let me know if you find a pattern to it. There should be no reason for it to crash on you though, as the code is identical - with the exception of the additional page load when the accounts are finished.

When it crashes, does it show you any errors? If so, could you please send a screenshot of it to support@pogocheats.net

Edit: Last time you had this issue, disabling Webroot fixed it. Does the same happen for you now?

[limitz]

No error shows it just quits and closes itself.

Okay I manually shut down Webroot and it ran without interruption. It was quarantined in Webroot and so I 'Allowed' it in the Allow/Block catergory. However, it shows BingSearchBot24 as this instead 'rv0cd_n4.exe in f:/temp'. I can not get Webroot to identify it as the title of the program 'BingSearchBot24'. So, without the proper title (BingSearchBot24) allowed within Webroot it will still run into the crashing issue because Webroot will flag it.

f:/temp - is the location of my RAMDisk, not sure why Webroot is pointing to that directory when BingSearchBot24 is located in my D: drive.

'rv0cd_n4.exe' - Does this look familiar to you, and is this related to BingSearchBot24.exe?

At least, we narrowed it down to Webroot being the prankster here.  

[Mayhem]

No error shows it just quits and closes itself.

Okay I manually shut down Webroot and it ran without interruption. It was quarantined in Webroot and so I 'Allowed' it in the Allow/Block catergory. However, it shows BingSearchBot24 as this instead 'rv0cd_n4.exe in f:/temp'. I can not get Webroot to identify it as the title of the program 'BingSearchBot24'. So, without the proper title (BingSearchBot24) allowed within Webroot it will still run into the crashing issue because Webroot will flag it.

f:/temp - is the location of my RAMDisk, not sure why Webroot is pointing to that directory when BingSearchBot24 is located in my D: drive.

'rv0cd_n4.exe' - Does this look familiar to you, and is this related to BingSearchBot24.exe?

At least, we narrowed it down to Webroot being the prankster here.  

That "'rv0cd_n4.exe" is nothing to do with BingSearchBot. The bot does not use, load or rely on any other .exe programs.

I'll see if I can find any info on Webroot when I get back later tonight.

[limitz]

Looks as though you had to fill out a form and submit it to Webroot in order for them to reverse the false - positive, which resolved the issue? Seems like a pain in the butt.

"I sent them an email quite sometime ago .. and heard nothing back. I will try again tonight."

"Hopefully that will be resolved soon .. as this time around, I found their proper "Threat Found - False Positive" contact form."

"Webroot finally replied back to me.

We have reversed this false positive. Thank you for your patience with this issue.

Sincerely,
The Webroot Advanced Malware Removal Team"

[jjaymay29]

im having the same problem.... exact same problem. any fix yet?

[Mayhem]

Are you using Webroot as well?

[Mayhem]

This is from Webroot :

When you receive reports of possible false positive detections on your application files, please advise your customers to open a Webroot support ticket. This will ensure that we get the required data and can verify that elevated heuristics settings on the client are not causing the erroneous detection.

You can send them the following response, which will be extremely helpful in resolving further false positive issues:

"To identify your issue, it is necessary for Webroot to have log files from the Webroot SecureAnywhere application on the affected computer system. Please right-click the SecureAnywhere icon in the system tray (next to the system clock display) on the computer which is experiencing the problem, then choose "Help and Support". Select "Open a Support Ticket" on the Webroot support web site that opens. By following these steps, the necessary data should upload automatically for Webroot to review and troubleshoot."

Thank you for your patience with this issue.

Sincerely,
The Webroot Advanced Malware Removal Team

[jjaymay29]

yes i am... i sent them a ticket

[Mayhem]

Ok, and thank you for sending in the ticket.

[jjaymay29]

the funny thing is that it still closes the same way when i disable webroot

[limitz]

I have submitted a report to Webroot.

[jjaymay29]

just to let everyone know.... webroot replied with how to fix it and its is working perfectly now...thanx

[Mayhem]

Thanks for the update!

[limitz]

just to let everyone know.... webroot replied with how to fix it and its is working perfectly now...thanx

Mind sharing what the fix is?

[C~M]

Mind sharing what the fix is?

Get rid of it and get something better.

[jjaymay29]

It was actually very simple... This is their letter to me edited for my protection:

Hello,

Our apologies for the issues!

Please follow these steps and try to use the software again:

1. In the Cortana search bar, type "appwiz.cpl" (without quotes), and press Enter on your keyboard.
Scroll down the programs list until you see the Webroot security product.
Click the Webroot security product entry once to select it, then click "Uninstall/Remove."
When asked if you are sure you want to uninstall, click "Yes" and follow any prompts that appear.

2. Restart your computer.

3. Click the Windows Start button.

4. Follow the steps below for your Windows version:

d, Windows 10: In the Cortana search bar, enter the following text into the field exactly as it appears below, and then press Enter:

%PROGRAMDATA%

5. Locate the WRData folder. This folder may not be present; if it is not, then continue to Part 2. If it is present, right-click the WRData folder and select Rename. Change the name to WRData1.

download the latest installer.


1. Save the file to your desktop.
2. Double-click "wsainstall.exe" to run the installer.
3. Enter your keycode when prompted.

Your keycode is: Your keycode

4. Click Agree and Install.
5. If asked "Would you like to automatically import the settings that were used in your previous installation?", click No. Webroot SecureAnywhere reinstalls itself.

A scan may begin automatically, depending on how recently a scan was completed.

This should resolve the issue you reported. If not, please send us another message to let us know so that we can assist you further.

Regards,
Webroot Advanced Malware Removal Team

[limitz]

It was actually very simple... This is their letter to me edited for my protection:

Thank you!