Service Update: Outage from May 4th

Mayhem · May 18, 2023, 12:18:59 AM

Dear Pogo players,

We apologize for the inconvenience caused by the outage that occurred on 5/4. We understand that many of you were unable to access our games during this time, and we want to make it up to you.

As a token of our appreciation for your patience and understanding, we have awarded 200 Pogis to all players who were affected by the outage. You should see this reflected in your account balance.

Thank you for your continued support. We are committed to providing you with the best possible gaming experience.

Sconnie

snowflower · May 18, 2023, 10:23:09 AM

Thank you

Mayhem · May 20, 2023, 12:15:50 AM

You're welcome!

Squid · May 20, 2023, 05:03:20 AM

I'm not sure I got any pogis. I'm highly suspicious...

LittleFawn · May 20, 2023, 01:08:39 PM

Me too. I checked on two accounts and none was given. I cannot remember whether I had access or not. They should of awarded everyone.

Mayhem · May 21, 2023, 12:05:47 AM

I think I got mine ...

Stinkerbell · June 02, 2023, 06:26:03 AM

How do they qualify who was affected? I remember having log in issues about a month ago. And if that doesn't count, can I say that today I am really affected because I'm not sure if I was affected or not? And maybe I'm missing out on pogis because I wasn't affected, even if I am now?

snowflower · June 02, 2023, 06:36:04 PM

Quote from: Stinkerbell on June 02, 2023, 06:26:03 AM
How do they qualify who was affected? I remember having log in issues about a month ago. And if that doesn't count, can I say that today I am really affected because I'm not sure if I was affected or not? And maybe I'm missing out on pogis because I wasn't affected, even if I am now?

Pogo FIX IT!

Mayhem · June 04, 2023, 12:09:24 AM

It would've been easier to award everyone than try and sift through who was logged in or not that day.

Squid · June 04, 2023, 04:35:21 AM

So true. I wonder if that's what they actually did.

Mayhem · June 05, 2023, 12:04:34 AM

They might have. The only reason I believe I got my Pogis is that I left off at an even X thousand during the outage, so that extra 200 stood out.

snowflower · June 07, 2023, 05:44:42 PM

Quote from: Squid on June 04, 2023, 04:35:21 AM
So true. I wonder if that's what they actually did.

It's what they actually did, shows on mine and I didn't play.

Mayhem · June 11, 2023, 12:07:32 AM

Oh ok, that would make sense as it would be the easiest thing to do.