Abandoned EA/Pogo accounts

[S1lent]

Greetings,
Someone wants to quit POGO and she has a nice Badge total (over 12,000).  She said too much time and too many Gems.  I know the POGO's screen name cannot be changes.   Do I need to change her Pogo email?  As if I put several Hundred's of Dollars can she just change her password. I could easily get her over 13,000 Badges.  Now, she wants to keep her email account, all of her contacts are associated with it.

Sorry about the rambling all I had today was Coffee.
Thanks
S1lent
BTW the EA help page was somewhat helpful

Added...this is a bad idea.  I was not thinking.  Over 3000 Gems plus several download games that are no longer available.

[Squid]

It sounds like she has some time invested in the account.