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December 24, 2024, 10:46:38 PM

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Can't remove Mo Helper

Started by LaundryLady,

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LaundryLady

I put this on last night and now it appears to be flashing my computer.  Computer blinks and cursor jumps all over

I have tried to remove this and it gives me a message:

Access denied or disk full

Windows,XP Service Pack 2

Intel Pentium III

If you need more info, please let me know


bob@pogopal

I suspect it won't let you remove it because it is still running. Look in your system tray (down by the time and date). You should see a little icon that looks like a purple book on its site with a question mark on the cover.

Actually, the icon is not very clear because it is shrunk down from a larger icon. If you hover your mouse over the icon, it should show MoHelper.exe

Point the mouse at that icon and right-click the mouse. A small menu should appear. Select 'Exit' and the MoHelper should stop running. At this point, you should be able to delete it.

LaundryLady

Thanks for the quick response,  I tried that and it didn't work, but after giving the three-finger salute, I found it in the task manager and was able to shut it down there.

I was just coming back to tell you "nevermind", lol  ;D

Thank you again

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