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Pogo Daily Checklist
April 12, 2025, 09:21:26 PM

This week's Club Pogo challenges!
Mahjong Sanctuary : Match 70 flower tiles this week!
Thousand Island Solitaire HD : Finish 55 piles this week!
Pogo Slots : Activate any bonus round 15 times in the Grant's Garden Slot Machine this week!

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Topic summary

Posted by Joe C
 - August 29, 2011, 06:54:12 AM
I just completed this game on my first profile. Time to start up my second.
tumbsup.gif
Posted by slammingrose11
 - August 27, 2011, 02:39:00 AM
 dancing16.gif  I like mahjong, woo hoo
Posted by Stinkerbell
 - August 26, 2011, 08:26:16 PM
I just got badge 1 back!
Posted by Sue
 - August 26, 2011, 03:28:10 PM
Quote from: Crazy~Man on August 26, 2011, 02:08:30 PM
got my 5 badges in the game back just now! WOO HOO!
WTG man.
Posted by C~M
 - August 26, 2011, 02:08:30 PM
got my 5 badges in the game back just now! WOO HOO!
Posted by C~M
 - August 26, 2011, 07:37:12 AM
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you within 144 hours.

Thank you for allowing us to be of service to you.


To access your question from our support site, click here.


Subject
First off, this is for the new Mahjong Dementions Flash game. I had won badges i...
 
Discussion Thread
Response Via Email (Pogo-Samantha) 08/26/2011 07:27 AM
Hello,

Thank you for contacting Pogo.com Customer Support.

I sincerely apologize for the inconvenience caused and can understand how frustrating that can be. We have received reports from players who are experiencing same problem in this game. I've alerted our Operations group so that they can look into the problem.

Please be patient while they investigate and figure out what happened.

If I can help you with anything else, please write back and let know.

Sincerely,

Pogo Samantha
Customer Support
EA.com/Pogo
____________________________________________________________________
Need further help? Try the 'Answers' area on our support site.

Customer By Web Form  08/25/2011 12:37 AM
First off, this is for the new Mahjong Dementions Flash game. I had won badges in the game and they were in my album, but they disappeared today and are still missing. I want my badges back. I had one set as my favorite and it got changed to my Club Pogo "P" badge I got in 2003.
Posted by Mistyeyed
 - August 25, 2011, 02:31:15 PM
im not going to waste my time on these games,cause they keep disappearing and you never know if you will get the badges or not,not to mention you dont know where you are in rank or anything...pogo has really hit an all time low,they cant think up new games themselves,last year it was all the hasbro stuff they could scarf up,now they are putting these babyish games on here..what next?
Posted by Stinkerbell
 - August 25, 2011, 02:02:48 PM
Quote from: snap20 on August 25, 2011, 01:45:42 PM
Anyone know if these games are part of the beta testing they do? If so, seems they really need to expand their base of testers or do more thorough testing before releasing. Seems like this kind of thing happens with all these new facebook games they are releasing.

I agree. One day a few weeks ago ALL of the new facebook games went missing for a few hours. Well, the badges did, anyway.
Posted by snap20
 - August 25, 2011, 01:45:42 PM
Anyone know if these games are part of the beta testing they do? If so, seems they really need to expand their base of testers or do more thorough testing before releasing. Seems like this kind of thing happens with all these new facebook games they are releasing.
Posted by Stinkerbell
 - August 25, 2011, 08:00:18 AM
This morning it's still missing.

It's not just the badge that's gone, the game itself is no longer listed in the album at all.
Posted by Sue
 - August 25, 2011, 03:51:49 AM
 Pogo-Samantha: Hi, my name is Pogo-Samantha. How may I help you?

@yahoo.com: my rank 10 mahjong dimension badge is gone

@yahoo.com: missing and I know I got it cause it was my 2000th badge

Pogo-Samantha: Okay I certainly understand your concern, let me see what I can find out for you.

Pogo-Samantha: We have received reports from players who are experiencing same problem in this game. I've alerted our Operations group so that they can look into the problem.

  Pogo-Samantha: Yes, we have received reports from other players as well.

@yahoo.com: As long as you are aware

Pogo-Samantha: At the moment, we're not seeing any rank badge in this game.

@yahoo.com: I am like rank 19

Pogo-Samantha: Please be patient while they investigate and figure out what happened.

@yahoo.com: Ok

Pogo-Samantha: Please keep checking the Pogo new's page for any new update on it.

@yahoo.com: OK I will and ty and bye
Posted by Mayhem
 - August 25, 2011, 03:18:20 AM
Quote from: Crazy~Man on August 25, 2011, 12:56:46 AM
All of these games have the Flash Flaw and bog down your browser after awhile. You need to exit your browser and use something like Ccleaner to clean up with and try again. I had 4 badges and was close to the last one and needed to clean and then I couldn't get back in, but just got back in. My badges are still missing so I opened a help ticket up.

I noticed that too - I hacked Homers pogo account and got almost 20 ranks done for him yesterday / today ... and he no longer has the rank 10 badge.
Posted by C~M
 - August 25, 2011, 12:56:46 AM
All of these games have the Flash Flaw and bog down your browser after awhile. You need to exit your browser and use something like Ccleaner to clean up with and try again. I had 4 badges and was close to the last one and needed to clean and then I couldn't get back in, but just got back in. My badges are still missing so I opened a help ticket up.
Posted by Sue
 - August 24, 2011, 11:06:00 PM
Quote from: Stinkerbell on August 24, 2011, 11:04:43 PM
As of this evening I can't get MD to load, and my rank 10 badge is missing along with the game, from the badge album.
One site I seen said to only use Google Chrome for this game.

But to answer your question...it worked fine for me tonight.
Posted by Stinkerbell
 - August 24, 2011, 11:04:43 PM
As of this evening I can't get MD to load, and my rank 10 badge is missing along with the game, from the badge album.