May 24, 2025, 12:49:05 PM

This week's Club Pogo challenges!
Anagrams : Spell 450 3-letter words this week!
Mahjong Garden HD : Win 20 games this week!
Snowbird Solitaire : Score 90000 points this week!

Main Menu

Post reply

The message has the following error or errors that must be corrected before continuing:
Warning: this topic has not been posted in for at least 120 days.
Unless you're sure you want to reply, please consider starting a new topic.
Note: this post will not display until it has been approved by a moderator.
Other options
Verification:
Please leave this box empty:
Shortcuts: ALT+S post or ALT+P preview

Topic summary

Posted by Runner
 - July 31, 2006, 09:59:42 PM
Quote from: Homer on July 31, 2006, 08:38:49 AM
They have a customer service link on their main page. Technical help is handled through here for the most part.

Agreed Homer, but they don't tell you that.  I found this place on my own.    Customer service link only has the replacecode email on it.
Posted by Homer
 - July 31, 2006, 08:38:49 AM
They have a customer service link on their main page. Technical help is handled through here for the most part.
Posted by Runner
 - July 30, 2006, 04:18:18 PM
Quote from: crazy_ on July 30, 2006, 04:03:57 PM
Quote from: ®úññē® on July 30, 2006, 03:59:26 PM
Quote from: Scarlett on July 30, 2006, 02:34:37 PM
anyone know if there is anyplace to get replacement codes for autos where they've gone out of business or whatever?  I have a few older ones that I still enjoy but when my computer went in to have the LCD replaced they had to redo the harddrive...  I don't want to mention the name but anyone here usually knows of them all.  :) 


As for those here with BH lost code problems my main problem is taking the time to sort through all my paypal receipts for my records.  Once I do I'm copying it and making sure I keep a file of it on my flash drive just in case this happens again I can just d/l and email BH.  They have always gotten back to me within a few hours or a few days.  No long waits.   Knock on wood.

:OO

The main deal that blows me away about bh is that they have no real place on there site that says " help here"  with an email..

It is way to hard to get info there.

They either need to put a link on every page for help, or put the link up for this site on there.

It's very frustrating for new people.



If you click on the help tab on the badgehelp website it gives the email addy there ... there are also links to email them on the registration page.


Yes and NO

If your new that is an email for copyright infringement problems.  Not support. 


Quote
The images and graphics on this website are subject to copyright, and are either the original work and intellectual property of this site's author, or have been used with permission when the copyright holder could be identified. If you believe that you hold the copyright of any of the images or graphics on this site, or that it has been used unfairly, please email badgehelp@aol.com.[/quote]

No where on bh does it say for help email here.
Posted by crazy_
 - July 30, 2006, 04:03:57 PM
Quote from: ®úññē® on July 30, 2006, 03:59:26 PM
Quote from: Scarlett on July 30, 2006, 02:34:37 PM
anyone know if there is anyplace to get replacement codes for autos where they've gone out of business or whatever?  I have a few older ones that I still enjoy but when my computer went in to have the LCD replaced they had to redo the harddrive...  I don't want to mention the name but anyone here usually knows of them all.  :) 


As for those here with BH lost code problems my main problem is taking the time to sort through all my paypal receipts for my records.  Once I do I'm copying it and making sure I keep a file of it on my flash drive just in case this happens again I can just d/l and email BH.  They have always gotten back to me within a few hours or a few days.  No long waits.   Knock on wood.

:OO

The main deal that blows me away about bh is that they have no real place on there site that says " help here"  with an email..

It is way to hard to get info there.

They either need to put a link on every page for help, or put the link up for this site on there.

It's very frustrating for new people.



If you click on the help tab on the badgehelp website it gives the email addy there ... there are also links to email them on the registration page.
Posted by Runner
 - July 30, 2006, 03:59:26 PM
Quote from: Scarlett on July 30, 2006, 02:34:37 PM
anyone know if there is anyplace to get replacement codes for autos where they've gone out of business or whatever?  I have a few older ones that I still enjoy but when my computer went in to have the LCD replaced they had to redo the harddrive...  I don't want to mention the name but anyone here usually knows of them all.  :) 


As for those here with BH lost code problems my main problem is taking the time to sort through all my paypal receipts for my records.  Once I do I'm copying it and making sure I keep a file of it on my flash drive just in case this happens again I can just d/l and email BH.  They have always gotten back to me within a few hours or a few days.  No long waits.   Knock on wood.

:OO

The main deal that blows me away about bh is that they have no real place on there site that says " help here"  with an email..

It is way to hard to get info there.

They either need to put a link on every page for help, or put the link up for this site on there.

It's very frustrating for new people.
Posted by xx_mandy_xx
 - May 27, 2006, 12:09:28 PM
Unfortunately in my situation they did not act in a quick manner as everyone else is saying.  I still had all my original receipts and I fwd it to them 4 times with no response.  I followed all the rules as stated.  It's not that difficult.  Over a 2 month period I received no responses.  I pretty much thought they had just run off with my money.  Then I came on here to see if I could get someones attention.  After enough bad publicity, im sure, they finally replied to one of my many emails to them.  Still, it took them far too long to reply.  It makes me doubtful on whether or not I will buy an auto from them again.  I shouldn't have to email people more than twice to try and force an answer out.  Lord knows if I even would have received a response if it hadn't been for me posting on these boards!
Posted by sueann42
 - May 26, 2006, 04:53:42 AM
My PC crash A few weeks back had to reinstall windows xp lost all my autos I had
to redownload all my autos about 40 of them I had no problam  getting new code
I did A few at A time sent new registration code with my receipt  to Replacecode@aol.com  they sent me my new code right away
Posted by Homer
 - May 25, 2006, 05:20:44 PM
Quote from: debbie87 on May 25, 2006, 05:17:49 PM
With all the confusion and complaining, I would like to say something positive. I have had to reformat, get a new hard drive, get a new computer etc etc and each time I emailed for new codes I recieved them promtly, this last time within 30 minutes. I always read the instructions on how to go about getting new codes and I have never had a problem. The instructions are very clear. I feel the team here does a great job considering the amount of mail and transactions and postings they have to deal with. (not to mention the less than bright people they have to deal with as well) lol
As for saving receipts, you should save them (on puter, print them out too) as you would any other reciept you might need in the future. Problems occur with computers and it's best to be prepared.
SAVE RECEIPTS.........READ INSTRUCTIONS

Many Thanks for all that you guys do here for us Pogo addicts...you ROCK

O0

Thank you for taking the time to come back and post about your experience. It's very easy to do if you provide the proper information. O0
Posted by debbie87
 - May 25, 2006, 05:17:49 PM
With all the confusion and complaining, I would like to say something positive. I have had to reformat, get a new hard drive, get a new computer etc etc and each time I emailed for new codes I recieved them promtly, this last time within 30 minutes. I always read the instructions on how to go about getting new codes and I have never had a problem. The instructions are very clear. I feel the team here does a great job considering the amount of mail and transactions and postings they have to deal with. (not to mention the less than bright people they have to deal with as well) lol
As for saving receipts, you should save them (on puter, print them out too) as you would any other reciept you might need in the future. Problems occur with computers and it's best to be prepared.
SAVE RECEIPTS.........READ INSTRUCTIONS

Many Thanks for all that you guys do here for us Pogo addicts...you ROCK

O0
Posted by Tara
 - May 25, 2006, 03:40:44 AM
Quote from: Lillenan on May 25, 2006, 01:25:42 AM
I had to get a new computer and tried to open my autos but they did not work , I read here that to get them replaced Ihave to send reciepts for them that I bought , to get them replaced, I will look but these may have saved on the other drive and I may not have them longer ...what can I then do



Follow these directions. Make sure you follow them exactly. Especially the part about attachments ;)

http://www.badgehelp.com/lost.html
Posted by Lillenan
 - May 25, 2006, 01:25:42 AM
I had to get a new computer and tried to open my autos but they did not work , I read here that to get them replaced Ihave to send reciepts for them that I bought , to get them replaced, I will look but these may have saved on the other drive and I may not have them longer ...what can I then do
Posted by Homer
 - April 21, 2006, 07:36:57 PM
Your welcome.
Posted by mandw
 - April 21, 2006, 07:34:52 PM
thanks for the quick help again homer
Posted by Homer
 - April 21, 2006, 07:33:45 PM
You'll need to supply BH with your information again.
Posted by mandw
 - April 21, 2006, 07:32:33 PM
is it possible to get a link to the 150 club again, I lost all my atos during a crash