Gems as a one-time grant?

Stinkerbell · October 09, 2024, 01:46:33 PM

Still got mine

Squid · October 09, 2024, 01:59:54 PM

I'm sure they'll be taking back all mistaken gems.

Mayhem · October 09, 2024, 02:14:29 PM

Can I give my gems to you, and then you give them back to me when the purge is over?

Squid · October 09, 2024, 03:34:38 PM

Quote from: Mayhem on October 09, 2024, 02:14:29 PMCan I give my gems to you, and then you give them back to me when the purge is over?

Sounds like a great idea! A big game of "hot potato", where we keep tossing all the gems to each other, staying one or two steps ahead of Pogo. I'm game!

LittleFawn · October 09, 2024, 04:57:27 PM

I am pretty sure that someone made a mistake somewhere and now they have to go through accounts to undue the mistake.

S1lent · October 09, 2024, 05:57:25 PM

Darn,
On both accounts.
Oh Well
S1lent

Mayhem · October 10, 2024, 12:02:50 AM

Pogo took my gems away as well.

I wonder what would have happened if I had spent all the gems on badges and gifts - would that have been corrected as well?

Squid · October 10, 2024, 03:56:21 AM

Quote from: Mayhem on October 10, 2024, 12:02:50 AMPogo took my gems away as well.

I wonder what would have happened if I had spent all the gems on badges and gifts - would that have been corrected as well?

They made it impossible for anyone to remove their payment method on Pogo. If you spent them, you probably would have been charged. Just a guess...

C~M · October 10, 2024, 05:40:21 AM

smokyrain · October 10, 2024, 08:01:28 AM

Mine are gone as well last night, and today they still have a Note: Purchases with Pogo gems are currently unavailable.

Pogo sure has it's moments these days.

LittleFawn · October 10, 2024, 11:57:02 AM

What started all this to begin with. I did not notice anything going on.

Mayhem · October 10, 2024, 07:05:34 PM

Dear Valued Players,

As some of you may be aware, we experienced an issue with our recent gem distribution where a larger-than-intended amount of gems was granted to players. This occurred as we were working to compensate for recent game disruptions, and an error in our granting system led to the overage.

We have corrected the issue and all players should now have the correct amount of gems, including the intended 50 gem make-good for the inconvenience caused. We are also implementing additional safeguards to prevent similar issues from occurring in the future.

We appreciate your understanding and patience.

C~M · October 10, 2024, 11:27:15 PM

I received that as well. I would like to have the remainder of what was provided to us.

snowflower · October 11, 2024, 04:57:21 PM

Gems as a one-time grant?

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